24 Hour Response

24 Hour Response Fortress security systems Ltd run a full 24 hour support service using a professional help desk that opperates 365 days a year to provide you with support and peace of mind, should you need help with your alarm system, automated gates, CCTV. All calls made to this desk are automatically logged (time and date to the nearest second) and voice recorded.

We have engineers on call available and waiting for any emergency calls, these calls are sent directly to their PDA unit via email. The engineer will call customer to discuss problem and attend site ASAP normally within 2 hours.

This 24 hour response is only for customers that have valid maintenance contracts with Fortress Security Systems Ltd.

Emergency Callout


Fortress work on all types of gates and access equipment (Swing gates, Slider gates, Roller shutters, Rising bollards, car park barriers) regardless if we installed your gates or not we provide a rapid call out service for anyone in need of gate repairs.

Our fully qualified gate engineers have many years of experience on all types/manufacturer of electric gate automation systems, as a result we offer the best gate repairs service available.

With our large team of engineers serving Hertfordshire, in most cases we can provide same day call out service to all areas.

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